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Book Review: Do the Work

April 25, 2011 by Rosa Say

Do the WorkDo the Work by Steven Pressfield

My rating: 4 of 5 stars

A Short Review

Do the Work is one of those short, “Here’s a helpful kick in the behind, so you won’t feel you’re all alone” kind of books. You can breeze through it in one sitting to know what it’s about (as I did one evening), and then keep it on your Kindle to go back to whenever you do need that kick instead of wallowing in any “Woe is me” waste of time. Lord knows we all need that kick sometimes.

This particular kick focuses on giving the reader a how-to, one with pushing through their own resistance and any lack of confidence when facing a work project.

From the Publisher’s Synopsis:

Could you be getting in your way of producing great work? Have you started a project but never finished? Would you like to do work that matters, but don’t know where to start?

The answer is Do the Work, a manifesto by bestselling author Steven Pressfield, that will show you that it’s not about better ideas, it’s about actually doing the work.

Do the Work is a weapon against Resistance ”“ a tool that will help you take action and successfully ship projects out the door.

“There is an enemy. There is an intelligent, active, malign force working against us. Step one is to recognize this. This recognition alone is enormously powerful. It saved my life, and it will save yours.”

Short books can be the hardest ones to write well, and I think Pressfield did a great job with this one.

He says his coaching can be applied to much more than writing (his area of expertise as a novelist), and I would agree that it can, however Do the Work will really resonate with anyone who writes as their work of choice; it is perfect for the work of writing in the way it matches writing content with work project movement in his “Three Act Structure.”

Very timely reading for me, since I’m currently within “the belly of the beast” with a writing project of my own.

The Domino Project Incentive

Do the Work has already gotten quick distribution thanks to Seth Godin’s Domino Project, and the “Read it now!” incentive is that a GE sponsorship has resulted in it being offered on Kindle for free: Advertising has come to the ebook. It’s nice to save the cash, however after reading it, I think having it on your Kindle library is the best placement for it anyway – even if you don’t have an actual Kindle, but read via the app on your smart phone (which an amazing amount of people do these days.) More to think about within this particular Talking Story project sharing: Qualify the Automatics.

The Domino Project itself is an interesting new business model. Their first book was Seth Godin’s Poke the Box ~ here is my book review on that one: Are you the box needing a poke? ~ and Pressfield is their follow up act, with Do the Work as book 2 in their publishing queue (and their proof-in-the-pudding that they are a true publisher playing in the new game, and not just more packaging for Seth Godin.)

Pressfield is not an unknown in need of their help, and he brings them much creative credibility in his own right. Here is an exceptional interview hosted by Mark McGuinness on Lateral Action in May of 2010; The War of Art: An Interview with Steven Pressfield, in which he explains why he chose the subject of Resistance for his only two non-fiction books:

The most important mental breakthrough in my career was simply the recognition that there is such a thing as Resistance. Once I realized that those lazy, whiny, insidious voices in my head were not “me,” but Resistance masquerading as “me” ” I could dismiss them and overcome them. I could turn pro.
~ Steven Pressfield

View all my reviews on Goodreads.

Why Goodreads? They have become an App Smart choice for me in 2011 for I want to return to more book reading, and have set a goal to read at least 36 books this year (this was book 14 for me). Read more about the Goodreads mission here, and let’s connect there if you decide to try it too! You can also follow them on Twitter.

Previous review: The Career Guide for Creative and Unconventional People by Carol Eikleberry

More Do the Work Resources

1. Visit Pressfield’s website, where he is currently hosting a category feature he calls Do The Work Wednesdays with posts which expand on his manifesto (which is more of what Do the Work actually is.) He’s written 3 posts so far, all which allude to the fact that there is much more to his short book than first appears to the reader:

  • The Foolscap Method
  • Three Act Structure
  • How Screenwriters Pitch

2. A book excerpt shared by Amber Rae on The Domino Project:

The enemy is Resistance”“our chattering brain, which, if we give it so much as a nanosecond, will start producing excuses, alibis, transparent self-justifications and a million reasons why we can’t/shouldn’t/won’t do what we know we need to do.

What are Resistance’s greatest hits? An excerpt from Do the Work, here are the activities that most commonly elicit Resistance:

1. The pursuit of any calling in writing, painting, music, film, dance, or any creative art, however marginal or unconventional.

2. The launching of any entrepreneurial venture or enterprise, for profit or otherwise.

3. Any diet or health regimen.

4. Any program of spiritual advancement.

5. Any activity whose aim is the acquisition of chiseled abdominals.

6. Any course or program designed to overcome an unwholesome habit or addiction.

7. Education of every kind.

8. Any act of political, moral, or ethical courage, including the decision to change for the better some unworthy pattern of thought or conduct in ourselves.

9. The undertaking of any enterprise or endeavor whose aim is to help others.

10. Any act that entails commitment of the heart—the decision to get married, to have a child, to weather a rocky patch in a relationship.

11. The taking of any principled stand in the face of adversity.

In other words, any act that rejects immediate gratification in favor of long-term growth, health, or integrity.

Or, expressed another way, any act that derives from our higher nature instead of our lower. Any of these acts will elicit Resistance.

Weekend Project: Qualify the Automatics

March 5, 2011 by Rosa Say

Posting this one for the weekends we choose good work (leisure can happen on week days too!) Other than my title I ‘bury the lead’ a bit in writing the beginning of this post. Hope you’ll bear with me as I get to the point” this will introduce a new MWA3P project for me, one I am calling App Smart.

Killer Apps

The first time I heard the phrase “killer app” was back in 2002. I was in San Diego for the Fast Company RealTime Conference (no longer held, and a conference I sorely miss). A guy on stage was explaining how we could all become ‘lovecats’ and ‘share our intangibles’ and he was very convincing: I went to the conference bookstore afterwards and bought a first edition copy of his book. He was Tim Sanders, and his book, Love is the Killer App, How to Win Business and Influence Friends is a book I still keep close, and recommend constantly for every manager’s library.

I was somewhat cloistered in corporate life back then: My employer essentially defined my world, and it had taken a lot of convincing to get my boss to approve the conference at all (he said people from New York were dangerous). I was in awe of the shift taking place on the web at the time, and had a new learner’s zeal, but I was cobbled by our passwords and firewalls at work: the newly emerging technology then was still far from my reach. Anything tech we had at home we’d bought for my kids’ homework and not for me: my son taught me more about computer hardware than my employer did — I called the IT guy for all that stuff, and yeah, he was the firewall guru / censor too. I remember being shocked at the number of laptops glowing during the RealTime conference presentations, thinking, “These people are so rude!”

I met Tim and his wife Jacqueline later that same night at a wine reception on the beach, and I asked Tim what he meant by ‘killer app’— exactly what was it?

Tim was then the Chief Solutions Officer at Yahoo! but ignorance was bliss for me: I had no embarrassment at my naiveté to swallow, for I’d yet to even visit yahoo.com and hadn’t a clue. My question was sincere, but it was mostly small talk at the time, and there was so much more to be shared about the other ‘intangibles’ he was passionate about (3 of them: your knowledge, your network, and your compassion). I don’t remember Tim’s answer exactly, just that he was very patient and gracious about it.

Amazing how quickly things have changed, and how dramatically.

We’ve gone from “killer app” as simply short for ‘application’ to ubiquitous smartphone apps. Today our children know both hardware and software (remember when we needed tutorials?) and they create APIs for us!

An application programming interface (API) is an interface implemented by a software program to enable interaction with other software, similar to the way a user interface facilitates interaction between humans and computers.
— the Wikipedia definition

I love most of it.

My newest, and current fave app toy. Click the photo to learn more about it.

I write this blog, publish ebooks, flickr linkin kindle tumble and tweet (interesting” to me they’re all verbs now), and I have several websites of my own. I’ve become a white-cords-only Apple Girl and mostly work “in the cloud” hiring web designers who live and work in different time zones. Friends give me links to png files as art they created for me (best.gifts.ever). I said goodbye to my IT guy when I became a small business owner working for myself, and an empty nest causes other shift… my son has gone the Android route, sticking with Windows.

Now I’m often the one on stage presenting, and open laptops no longer offend me. I can even cruise the ‘back channel’ of social media later if I want to.

Wrote this a little over a year ago:

The evidence is overwhelmingly clear to me that being more tech savvy helps you in three significant ways:

1. Tech tools CAN boost your productivity significantly when you choose the right tool for the right job, and not as a new “toy.”
2. Tech has enhanced the way we communicate, making every workplace a more mobile, and thus more nimble one.
3. Tech tools and their updates foster lifelong learning, making learning much more cool and sexy in today’s world.

So managers, don’t snub your nose at tech tools. Get with the program, and improve the quality and efficiency of your life and your work. Bring advances and progress to the workplace as a means of culture turbo-boosting.
~ The Tech Life of a Manager, 2010 and Beyond

Automatic however, may not mean Tech Savvy

One thing you’ve heard me rail about here every so often, is automatic pilot. As with habits, automatic pilot can be both good and bad. Good: How our chosen values can put our behavior on auto-pilot with value-mapping. Bad: If we’re not careful, shortcuts, old conventions and the mindlessness of mediocrity can lead us down a path where our actions aren’t synced up or value-aligned with our intentions. Automatic pilot can allow complacency to set in, and it often does.

What I’ve become more and more aware of, is how those seemingly cool and time saving APIs can deliver results that are convenient, but not fully intentional. They are sort of like an automated version of my old IT guy. He was a smart guy and good person: I admired his skills, and understood his work, but he had to get it done in a way that served him well by keeping me contained and manageable.

Well, call me the untamed beast! I wanted to learn more, understand more, and do more for myself. I wanted to decide on the wisdom of my own filters and never be censored.

This process has repeated itself in several ways over the years since. There’s a balance to achieve, and a decision to be made: Okay, now that I’ve learned more about the inner workings of this, do I still want to do it myself, use an automatic techno-whiz shortcut, or hire someone? I may get delayed on my learning curve, but at least I’ve gone far enough with my own knowledge to understand exactly what I need to apply or hire for if I call it quits. Ignorance is NOT my bliss.

The App Smart Weekend Project

Thus the weekend project I have started is this:

Once my Weekly Review is done, I’m picking one of the apps I currently use to newly qualify and re-certify it for The Fabulous Utility of my Rosa Say Productivity. One app a week, until I’ve reviewed them all, a project which also syncs up with my declaration of having 2011 be devoted to much better habits.

If you like the idea, as a potential habit to build for yourself, you can do it any day of the week. Cobbling this project onto my Weekly Review works best for me because I’m already in the best context for it — tweaking my own productivity strategically, within the mindset of strengths management (MWA Key 7).

For instance: Twitter. Truly an example of open source API nirvana for developers if there ever was one. As part of my App Smart Project I dumped @Hootsuite (sorry guys, we had a good run), only use my iPhone Twitter app for reading, sharing sightings or replying to DMs, and returned to using the web client (and only one Twitter account, retiring the others I had played around with). I got rid of most of the lists I once had on Twitter, in favor of a single private list where I narrow down my public follows to a mere handful rotated every week so I can focus on their streams better, learn from them, and better connect to their current interests and most passionate conversations. This is something an app like @formulists could do for me (supposedly), but I want to make those decisions for myself very purposefully, selecting individually and not automatically — and as a carefully crafted habit, not early-adopter testing that creates more forgotten about rubble that I will have to clean up later, again.

Now don’t get me wrong: This is not about going manual, for I love the automated wizardry which saves us from tedious effort. Back to my Twitter example, I still use a bit.ly bookmarklet in my browser for url shortening, and I’ve strung my Twitter, Tumblr and LinkedIn accounts together with APIs so they complement each other in the way I use them. But again, I’m doing it for my purposes, and I’ve intercepted the sequencing a bit: The API developer was probably thinking syndication, whereas I’m thinking sharing and aggregation.

Focus takes a lot of work! Mastering one’s productivity takes intentional diligence. But you know what? I feel better already having a plan with tackling it. Planning curates your attentions, and delivers something I much prefer: Intention.

Your People are Your Daily

February 10, 2011 by Rosa Say

They aren’t “a project.”

I must start this posting by saying that I greatly admire the gentleman I’m going to quote shortly. I’ve read all his books, and have implemented several of the suggestions he makes within his expertise of GTD productivity, blogging about them extensively in past years. However this beginning to his recent newsletter sent up such a red flag with me:

I decided to make it a project (and priority) over the last few months to sit down with each and every employee in my company. I heard feedback (positive, plus improvement opportunities) and a ton of creative ideas (amazing what others see who are positioned in a different way in front of the fire hose!) I am now culling all of that intel. and looking at a stack of creative ideas. Interestingly enough, dedicating so much time to that process threw the rest of my personal workflow way out of my comfort zone of being in control. But what a great opportunity to creatively see how we can grow and adapt as a global company.

I challenge you this month to consider doing something that will take you out of being in control—even just a little bit. As long as you know how to regain composure and balance, and that you will get there, soon enough, you’ll be fine. There may be an unseen opportunity waiting for you to grab.
~ David Allen

The red flag is CEO detachment. Makes me think back to the first time I saw Undercover Boss (I never made it to a second episode).

If you believe in the overall philosophy of Managing with Aloha, and you decide to adopt it, this good intention of sitting down with each and every employee in your company cannot be ‘a project.’ It has to be your everyday m.o. I don’t care how big your company is.

David Allen needs the Daily Five Minutes.

I am sure Allen does have all kinds of conversations with people on his staff, and on a daily basis. However his project approach described here is a recipe for disaster at worst, and workplace mediocrity at best. Unless he is an exceptional delegator, the likes of which I’ve never seen, and able to delegate to a truly stellar network of Alaka‘i Managers, I simply cannot imagine how Allen can possibly follow-up on what he’s described as “a ton of creative ideas” — not to the extent where each person he spoke with feels valued versus filtered.

His aside is what he is consistently missing within the better context of their operational presence: “amazing what others see who are positioned in a different way in front of the fire hose!” Umm, yeah, you think?

Talking to your people, — Your. People. — cannot be an occasional project. To say this in the words that Allen himself taught me, conversations with your people are “Next Actions” for a whole slew of projects, probably every single project you can possibly think of. Conversations with staff have to be an integral part of your everyday life as a manager, for then valuing their ‘intel’ is part of your everyday life too. Following up gets less stressful, for it also becomes a smaller, more nimble bit of something daily or weekly. Like all the rest of it, delegation gets easier, and more timely. There’s less clutter: I’ll bet a lot of what Allen heard was stage play for that rare opportunity people got with the big boss.

In his newsletter, Allen goes on to feature what he’s ended with in this quote, the urging to get out of one’s auto-pilot, and “Stretch, disrupt, regroup, stabilize” your personal system. I agree with that part, but if you seek to be an Alaka‘i Manager I must insist on this: Talk to your people daily to Care for your people daily, even if your Daily Five Minutes translates to seeing each of your 800 employees once every 3-4 years. You will be setting up a great habit, and a highly visual one, where keeping your people as Job One inspires them to help you keep your common causes as their Job One.

D5Mdiscover

No Archive Aloha of related reading will be listed with this post. I’ve embedded several links already in a sincere hope you will check them out, and they will encourage you. If you feel you are usually more of a project with your boss, share this link with them, and then work on being a gracious receiver the next time they approach you.

Value Alignment for Projects

January 3, 2011 by Rosa Say

I’d like to add some thoughts to this bit from Value Alignment 2011:

“Teams I have coached in the past have found great success in assigning values as the steering for specific projects.”

[Reference: It was within the Take 5 shared on how to start a Value of the Month program for your work team.]

As you read this post, do so within the following framework, keeping our vocabulary in mind:

  • Value Immersion — is about choosing the Value Your Month to Value Your Life program for your workplace team
  • Value Steering — is about using values to shape and guide specific project work
  • Both fall under the Managing with Aloha Key Concept of Value Alignment [Key 3]

First, Value Immersion

The most effective ‘Value Your Month to Value Your Life’ programs I’ve seen in workplaces, succeed because they go for value immersion. For example, if Kuleana is the value for the month, they look at everything happening during that month through the lens of Kuleana-colored glasses, with the intention of tweaking processes for more value alignment. People put their hand up to work on what comes up. Bosses give the green light to stretch inter-departmentally, encouraging those conversations, and knowing a welcome mat will be in place because the value has been adopted everywhere, even if temporarily.

“Everything happening” means you’re nalu-ing it: You’re going with the flow as events and activities naturally happen because of past habit or current developments, and what you’re “tweaking” is largely your responses to all those things inclusively. As you do so, you tackle everything that Kuleana affects (returning to our example) as the value of responsibility and accountability. For instance Kuleana is a tremendous help as criteria, filter, and priority-sorter when selected during times of company change, because responsibility is very much like motivation: it’s personal and self-driven.

What Value Immersion tackles best is apathy and complacency, for it uncovers the three workplace sins of auto-pilot, lies of omission, and tacit approval.

Stop for a moment here, and glance over your calendar for the coming week: Make this personally relevant.
Can you imagine the difference, if you deliberately took the time to ask yourself, “What about Kuleana? How would it affect this conversation?” …or meeting, or appointment, or new initiative… for every single thing now on your calendar.
Now what if everyone you worked with asked the same question at the same time? — and what if they reminded you when you forgot?

Your Projects, and Value Steering

Project work in Managing with Aloha is a little bit different than Value Immersion. In short, you’re framing issues, then pushing further into them and trying to do so completely. Project work should also be more creative and growth-inducing than tackling complacency and simply stirring the pot: Energies should be ramped up with idea generation and experimentation. You’re opting for Value Steering.

  • With Value Immersion, nothing is sacred, and everyone in the company adopts the value of the month, not just a project team (or focus group): You go All In so you can see how that value is currently interpreted, and how it plays out in different departments and divisions. You may even extend your reach to the customer. Thus all in-progress projects for the month seek the chosen value’s goodness in some way too.
  • However each project may initially have begun with different goals or expectations, and so the Value Immersion becomes an additional variable which will likely focus on individual behaviors as the project proceeds; it is not steering the project. In effect, the value will mostly tackle the how. As explained above, it will also focus on connections both inside and outside the project team.
  • In contrast, Value Steering for projects aligns the results of that project with the value; concentration is primarily focused on the what and why first, knowing that the how can be expected to follow once the project exploration and experimentation is over. The value you have chosen as your steersman is a big influencer, with pilot projects being the safest place that can happen.
  • Thus projects with Value Steering goes much further; the team works “short and deep” wanting to cover all their possibilities. From the very beginning, the project expectations are rooted in that particular value; that’s why we call it “value steering” versus “value immersion.”
  • A key advantage of both Value Immersion and Value Steering is that decisions get made much quicker, and with greater clarity because criteria parameters have selectively, purposely been narrowed. However this is also where your leadership makes your influence known (assuming you have led the charge to select the value in the first place.) The caveat therefore, is to choose the value carefully (and yes, deliberately.)

Perhaps most important, is the authorship shift when you employ Value Steering in projects: You have led (creating the energy resource), but you’ve effectively delegated too: The project team does the managing (executing = channeling the energy).

Granite Creek Park:  School District Art Project

Along the way (in both value immersion and value steering), so much will be rooted in the personal link to the value chosen.

Let’s look at Kuleana again, the value of responsibility and accountability: The responsibility a person has accepted for something is strongest when fulfilling the obligation connected to it satisfies their personal values. They take ownership for it easily, because they feel emotionally connected to it. When you are a responsible, loving parent, no one has to tell you to accept responsibility for your kids. When you love your job, no one has to tell you to take responsibility for doing it well.

Value immersion can start this process, and the very savvy Alaka‘i Manager will then assemble future project teams with those who feel the strongest connection to the value concerned: No convincing is needed, for they want to be involved, feeling emotionally invested in it.

Some wrap-up help on logistics

This post has already been longer than I intended it to be, but I don’t want it to be incomplete for you either. So here are some of my lessons learned on a) the Take 5 I had shared in Value Alignment 2011, and b) in timing when you use Value Steering for your Projects.

The Take 5 is largely the same, but in the project context we’ve just discussed:

  1. Choose the value carefully. Consider using the MWA values so you can open up thinking with a new Language of Intention [MWA Key 5]. Since my book dedicates a chapter per value it is really easy to distribute some reading for background.
  2. Vitally important to make your intentions clear. If you felt it necessary to get the blessing of some higher-up on the project, ask them to attend your kick-off meeting and voice their support in visionary terms (the why.) Concentrate on just the project scope (short and deep) and on expectations voiced with the value chosen.
  3. Third was “stick with it and go the distance.” You’ve done project work before, and you know the importance of this.
  4. Fourth was about communication. You’ll find more help in MWA in chapters 8 (Lōkahi) and 9 (Kākou) with this — not as more “value steering,” stick with just 1 value per project — but in regard to teams and communication, and for you as the project leader or facilitator.
  5. The offer in 5 still stands: Reach out to me, or to others in our Ho‘ohana Community anytime you have questions or need help — or you may want to reach outside the project team, but still inside the organization.

About timing. I’ve found that 6 weeks is more than enough time to dedicate to a project, even in large organizations; you don’t want to drag it out.

Week 1 – Select your project team, define scope clearly and set your expectations, commit to a specific calendar and make initial assignments.
[e.g. The Alaka‘i Manager is in start-up mode, coaching beginning well.]
Week 2 and 3 – The work of the project itself.
Week 4 – Pilot test-run (i.e. Execution without risk: final decisions haven’t been made yet.)
Week 5 – Evaluate the pilot and adjust. What will it take to Finish Well, with subsequent agreements?
Week 6 – Final decisions and business direction. Wow! campaign to get everyone on board.

If you can make this shorter, do. We never go beyond 4 weeks in my business entities, and we start by aiming for 2 weeks. The two parts you want to be generous with, are with giving enough time for team authorship (projects suck when all the team really does is carry out the boss’s orders) and with your communications campaign to get everyone excited and on board.

Have I got you thinking about your upcoming projects now? Great! If you have more reading time (or want to come back to this) here is some related reading from the archives:

  1. Where Planning Ends and Projects Begin
  2. Start a WOW! Project at Work
  3. Leading encourages Making. Embrace the Mess
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