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Must I work this bit alone?

September 14, 2011 by Rosa Say

This is a question I’d love to have more people ask themselves, asking it not in a general way, but with much more specificity, action by action, decision by decision.

Who can give you your second opinion?
Who can tip those aha! moments you have when you get stuck at work?
Who can you bounce an idea off of, feeling free to question it, or laugh about it?
Who might champion it with you, adding their unbridled enthusiasm to your own?
Who can you learn from?
Who can brighten your day in moments with their presence?

More often than not, the answer to these questions will be, “Come to think of it, several people can.” You simply need to get out of your chair (or away from your work station, whatever the case may be) and go to them. Break your orbit and be more comet-like.

An ‘Imi ola life — that ‘best possible’ life — is NOT a solo proposition.

Another way to ask this collection of questions, would be, Where’s the Aloha?
…and, Are you getting some, and giving some?
[ Your Aloha Spirit, Tightly Curled and Regal ]

One of the reasons I’m so bullish on The Daily Five Minutes, stems from the alarming trending I continually see in ‘digitally savvy’ workplaces toward solitary, independent work. I call this the “Downtown yet No Town” weirdness, because in my workplace visits, people will continually tell me how they feel the cubicle mentality still thrives, and is in fact, their world: They go to work each day, and sit at a workstation or in their office with nose to the grindstone as much as 95% of their day. Scary. And sad. Thanks to email, texting and social media (yes, I’m being sarcastic, for it’s no thanks), they aren’t even on the telephone much anymore. I push D5M with them because I know of its power in getting people together again, simply starting with getting out and about, to Hō‘imi — to actively look for those 5 minutes of found time when they can converse with another human being face to face.

“I dress up for work even tho i hide behind my desk all day.” — mmmony on Tumblr

Forget all the D5M framing if you must — just talk to people more.

Conversation, talking story, and good habits like The Daily Five Minutes are ‘Imi ola triggers: They will elevate the quality of your day, for all work — all good, feels good work — is some balanced execution of what we do on our own and what we do with others. As a workplace culture coach, much of the workplace unhappiness and discontent I see, is clearly the result of an imbalance toward the solitary, where people feel they go it alone. They might be surrounded by other people, but they feel alone most of the time — “Downtown, yet No Town.”

A good number of managers look to solve this by focusing on team dynamics, and yes, by all means, keep group interaction dynamic and vibrant too. Have good huddles. Bring back the staff meeting. Learn to love projects. But understand that people may still feel they disappear in the chaos of a whole team: We all need one-on-one time. If you must choose one over the other, focus on improving your one-to-ones, whether with D5M or other kinds of in-person conversation.

There is so much to be gained from collaborative work, starting with that simple act of asking another person for their opinion — their sharing of knowledge, with you.

Collaboration? Bah, humbug!

January 5, 2010 by Rosa Say for Say “Alaka‘i”

Let’s follow-up with a new topic.
Our Follow-up is on this:

Leading is an energy-creating “verb x30” which Alaka‘i Managers commit to:
How are you leading today?

New Topic: When do you decide, and when do you collaborate?

I am continually amazed at the number of people within workplaces who do not want to collaborate. Collaboration is supposed to be a good thing, right?

Not necessarily.

People want to be asked their opinion about most everything, so they feel they’ve had a say, and have given their input: To not ask them what they think first, can be like a kiss of death, fatal to any great idea you come up with. But when it comes time to sort through all their input and create something, they’ll roll their eyes or otherwise shrug off the opportunity, and say something like, “I wish my boss would just make a decision and be done with it.”

Is that what happens with the team you lead? Do they want collaboration, or quick decisions?
Are your antennae up for the signs? (For that eye rolling doesn’t happen in front of you.)

The ugly duckling by Pasma on Flickr

Figuring out why your team is down on collaboration could be the best way you work on your fresh start in 2010 (assuming you want a fresh start, and are ready to capitalize on January’s mood magic.)

I am within this effort myself right now, trying to better understand the current moods of a team I lead. I sat down yesterday afternoon with a steno pad in front of me, pen in hand, and used the two lined columns for these brainstorming headings:

  • On the left: When do they want to collaborate?
  • On the right: When do they prefer I make a decision for them?

What quickly became clear to me, is that the answers I scribbled in each column had very little to do with me: It was all about my team and the different kinds of work they are ready for, or are excited about, and where in the work process they prefer to take action —or ditch action, praying I delegate it to someone else, or otherwise expedite it myself.

As a leader, you have to make some decisions about what will work for you in the coming year or not. Is your team in the same state of readiness you are?

We usually want to get as much collaboration as we can, because it delivers so much: Problem-solving, creativity, open-mindedness, questing, curiosity, tenacity, and much more which taken altogether, become the ingredients of a healthier work ethic —and a better functioning team. However getting there can take some focused, diligent managerial work… This one is a good example of that 30-70 leading/managing guideline we talked about before:

  • Say you spend 30 minutes filling in 2 similar columns on your own steno pad:
  • Chances are you’ll need at least another 70 minutes to come up with your plan on how to boost your teams collaborative spirit, and make less decisions for them.

Then you’ll need to get it done.

Don’t shy from being decisive, and making the decisions expected of a good leader – shoot to decide and direct 30% of the time.
However don’t rob your team of the growth they can achieve making more decisions on their own – get them to make 70% of the decisions to be made.

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