Talking Story

Starting new conversations in the workplace!

  • Rosa’s Books
  • ManagingWithAloha.com
  • RosaSay.com

Take a walk on 173 Drury Lane.

April 6, 2005 by Rosa Say

You must check this out if you have not yet discovered it.

173 Drury Lane is a blog written by 4 customer evangelists about a company that has been slipping in market share: The authors have a long-standing emotional attachment to this company (J.Sainsbury plc), and they want to see it reemerge victoriously.

Start your walk down 173 Drury Lane on this page: About this site.

I discovered it when guest author Adrian Trenholm did the most gentlemanly thing: He sent me an email to let me know he’d linked to my Daily Five Minutes post in one of his comments.

Talk about another way to reinvent a business! And what a marvelous application of the blog as a medium to do so! (On that point, read the questions posed by Max Blumberg.) I’ve picked up their feed to follow the discussion, and I’d encourage you to do so as well, for thus far the site is exceptionally well written.

For example, you must read Adrian’s story on The fabulous baker boy. Second take the trackback to read Johnnie Moore’s Small Interventions, Big Changes, and then third, read the comment string.

Besides the discussions by Adrian and Johnnie, for me the story also perfectly illustrates how empowering new knowledge is for people, and how learning that is internalized just must be shared:

“And remember how he didn’t take the trouble to learn when he wasn’t a baker? My wife went to buy yeast last week and our hero not only serves her, but as he does so, he turns to the puzzled looking Saturday girl standing next to him and says, Come and learn something: I will show you where we keep the yeast.”

Thank you Adrian, I do love and appreciate your connection to the Daily Five Minutes as an ideal and on-going intervention technique, and as you can imagine I wholeheartedly agree!

On a side note, I could related to the baker boy’s early confusion ”I suppose Adrian’s 50 grammes of fresh yeast (I think I know what that is) is just as exotic to me as my bowl of poi (made from taro) would be to him :-)

I also learned a new word — truculent. I love reading the English language at the hands of the English themselves!

I’ve picked up the feed for 173 Drury Lane for I very much want to see how this blog continues to play out, and I’d encourage you to do so as well.

Filed Under: Explorations

Comments

  1. Adrian Trenholm says

    April 6, 2005 at 7:14 am

    173 Drury Lane is an interesting blog to write. I agreed to guest author because I care a lot about food – health, taste, trade, animal welfare and environment are all important. I would love to think that Sainsbury’s might be influenced by my telling stories about how other stores have bucked the fast/cheap food trend.
    Stores like Sweetbay in Florida and Wholefoods all across the US are succeeding because their people are educated and enthusiastic about what they sell. These stores set out to create a culture in which the work is about sharing a passion for food with the customer, rather than merely “bagging groceries.” I think that is a really exciting development.
    Of course, my own blog is barely two posts old and you are encouraging me to go off topic and post bread recipes…

  2. Adrian Trenholm says

    April 6, 2005 at 9:10 am

    PS
    Rosa, do you prefer one-, two- or three-finger poi? We need to know…

  3. Rosa says

    April 6, 2005 at 9:19 am

    Two-finger poi is definitely the best Adrian!
    However I’d also like the bread recipes … I’m getting hungry.

  4. Adrian Trenholm says

    April 7, 2005 at 12:18 am

    Teach what you learn: a virtuous cycle

    Rosa Say has very graciously linked to The Fabulous Baker Boy on 173 Drury Lane, a blog I guest author with Johnnie Moore, Freddie Daniels and Max Blumberg. I had drawn my own conclusions about the meaning of my story – that new skills, pride in one’s …

Search Talking Story your way

RSS Current Articles at Managing with Aloha:

  • Do it—Experiment!
  • Hō‘imi to Curate Your Life’s Experience
  • Kaʻana i kāu aloha: Share your Aloha
  • Managing Basics: The Good Receiver
  • What do executives do, anyway? They do values.
  • Managing Basics: On Finishing Well
  • Wellness—the kind that actually works

Search Talking Story by Category

Talking Story Article Archives

  • July 2016 (1)
  • April 2012 (1)
  • March 2012 (6)
  • February 2012 (6)
  • January 2012 (10)
  • December 2011 (1)
  • November 2011 (4)
  • October 2011 (17)
  • September 2011 (8)
  • August 2011 (6)
  • July 2011 (2)
  • June 2011 (2)
  • May 2011 (4)
  • April 2011 (12)
  • March 2011 (16)
  • February 2011 (16)
  • January 2011 (23)
  • December 2010 (4)
  • November 2010 (1)
  • October 2010 (1)
  • September 2010 (4)
  • August 2010 (1)
  • July 2010 (4)
  • June 2010 (13)
  • May 2010 (17)
  • April 2010 (18)
  • March 2010 (13)
  • February 2010 (18)
  • January 2010 (16)
  • December 2009 (12)
  • November 2009 (15)
  • October 2009 (20)
  • September 2009 (20)
  • August 2009 (17)
  • July 2009 (16)
  • June 2009 (13)
  • May 2009 (3)
  • April 2009 (19)
  • March 2009 (18)
  • February 2009 (21)
  • January 2009 (26)
  • December 2008 (31)
  • November 2008 (19)
  • October 2008 (8)
  • September 2008 (11)
  • August 2008 (11)
  • July 2008 (10)
  • June 2008 (16)
  • May 2008 (1)
  • March 2008 (17)
  • February 2008 (24)
  • January 2008 (13)
  • December 2007 (10)
  • November 2007 (6)
  • July 2007 (27)
  • June 2007 (23)
  • May 2007 (13)
  • April 2007 (19)
  • March 2007 (17)
  • February 2007 (14)
  • January 2007 (15)
  • December 2006 (14)
  • November 2006 (16)
  • October 2006 (13)
  • September 2006 (29)
  • August 2006 (14)
  • July 2006 (19)
  • June 2006 (19)
  • May 2006 (12)
  • April 2006 (11)
  • March 2006 (14)
  • February 2006 (14)
  • January 2006 (7)
  • December 2005 (15)
  • November 2005 (27)
  • October 2005 (22)
  • September 2005 (38)
  • August 2005 (31)
  • July 2005 (34)
  • June 2005 (32)
  • May 2005 (27)
  • April 2005 (28)
  • March 2005 (36)
  • February 2005 (33)
  • January 2005 (35)
  • December 2004 (13)
  • November 2004 (24)
  • October 2004 (22)
  • September 2004 (28)
  • August 2004 (8)

Copyright © 2021 · Beautiful Pro Theme on Genesis Framework · WordPress · Log in