social media

Yes and no. You, as the user of social media, have to make it high quality, so it becomes a ‘yes.’ If not, as a social media ‘reader’ you are being influenced however a particular platform organically happens, and you’re leaving its inherent ‘wisdom of the crowd’ to chance.

(If you don’t use or care about social media, feel free to skip the rest of this post.)

If you are a social media user, you may have noticed that it was missing from my list of Deliberate Inputs shared two days ago. That too, was deliberate on my part, for I’m currently re-thinking my own time given to using social media, and I’m in the process of tweaking the accounts I do use. One by one, I’m slowly questioning and reviewing all of them, starting with the ones you see linked for you up in my Talking Story header (LinkedIn, Tumblr, Twitter). It’s turning out to be a longer process than I’d anticipated, however it’s good to discard auto-pilot regularly, question your habits, and think these things through.

You remember that bit about habits don’t you? (The Riddle.) You are your habits, so make them good!

At the bare minimum, ‘tweaking usage’ in social media means two things to me: How I listen at a platform, and how I speak up (updates).

You may recall this starting for me back in July, when I removed the Managing with Aloha group from LinkedIn, and took a digital holiday (I’ve actually been taking several of those holidays!) As of this writing, LinkedIn is simply an online business card I’m keeping current for others who might look for me there, and nothing else; I’m not actively using it in any meaningful way. I do continue to update Tumblr, Twitter, and Flickr.

And then there’s social media’s newest darling, Google+: A good amount of cheering can be heard from its growing legion of fans. VC Fred Wilson for one, has written “Why I’m Rooting For Google+”. The whole Circles thing is intriguing to me as opposed to ‘friending’ (more on that momentarily), and to those of you who have sent me invites, mahalo — please know they are on hold for me, for I don’t want to jump into a new ballgame until I’ve done the sorting out of my old ones as I’m about to explain. While I’m on the subject of account choices, I still don’t use Facebook, and I’m not planning to.

Social Media requires deliberate intention

First of all, we users have to understand that free social media platforms aren’t actually free: We may not pay for them with currency, but we do pay with our clicks and updates. Here’s a short post by Marco Arment commenting on Twitter, where he explains that users shape developer ad targets: We aren’t a platform’s customer. We’re their research team.

Adding ‘apps’ to the mix, is another way we might use a platform with someone else’s influence added onto it as another layer” However, as Patrick Rhone asks here: Isn’t the web enough? In my own usage I’ve discarded the apps I’d tried out before (an example would be Hootsuite for Twitter), and gone back to a web-only/platform-pure practice, using my smartphone apps only when I travel (or for other reasons that aren’t connected to social media: Killer Apps).

The arguments can be made: “But I like the social conversations, and the online stretch across geographic boundaries.” And, “Isn’t the ‘wisdom of the crowd’ timely, and thus something I should pay attention to?” Social for social sake is very valid: I wonder about those things too, not wanting to levy my judgments too quickly, particularly in regard to crowd-sourcing (for as you know, I prefer face-to-face or voice-to-voice conversations, and talking story here on the blog). Twitter in particular, handily beats most news media in alerting me of events as they happen. And I readily admit there’s an element of pure play with social media, which is certainly not a bad thing. Stowe Boyd once said, “Twitter is about hope and love, although the casual observer might miss that completely.”

So, let’s get that hope and love, and the deliberate optimism of positive expectancy. We, as users, can tweak our usage enough to make it truly useful and relevant to our more fervent interests: We can program social media to be deliberate versus distracting (or distressing). There is no doubt that social media can be incendiary: So what kind of fire does it start for you, and are you okay with the burn of that fire?

For instance, one way I believe social media ‘programming’ to be broken, and horribly so, is with ‘friending’ and ‘following.’ In my opinion, both words have been tarnished within the framing of social media, for they’ve become quite the numbers game, and are more about marketing, broadcasting, and a dysfunctional attempt at branding visibility (i.e. manufacturing popularity perceptions.) So within my current tweaking, I’ve largely discarded the ‘friending’ association of following in favor of better curation instead, so my social media streaming will influence me in the best possible way when I am reading those streams, and listening in. As Maria Popova (aka the brain picker) explains:

Twitter is quickly evolving into a superb way to discover fascinating content you normally wouldn’t have, by following interesting people who tweet with great editorial curation. The key, of course, is exercising your own curatory judgment in identifying said interesting people.

I feel the same way about Tumblr (listening), and continue to love using Ho‘ohana Aloha for my finds (speaking up) when Twitter’s 140 characters just won’t do.

So to wrap this up, if you think of yourself as one of my friends — in what the word is supposed to actually mean — and I’m not following you, please don’t be offended, for I’m no longer associating my friendships with social media, but with interesting curation, following (and un-following) in a way which may seem random to you: Don’t read anything into it, for even I can’t adequately explain the roads I travel when my value of ‘Ike loa kicks into high gear! I just slip-slide into that slick rabbit hole of joyful learning and enjoy the journey.

I’m trying to speak up in a more interesting way of ‘editorial curation’ for others too, and tweet or tumble what I think will be interesting to anyone following me. If you follow me, and I haven’t followed back, it’s because I just can’t keep up with the numbers game on social media, nor do I want to. You’ll have to get my attention in another way (and that usually happens with great conversation.) I demand the same from myself, and do not expect followership from you simply as reciprocity, for at its best, following is not a passive activity, is it. I love playing around with numerology and measurement, but social media is not a factor in that study, not for me.

Any more thoughts on this?
Let’s talk story… I was thinking the weekend was the best time, if any.

We talked about learning curation last summer too, quite the delicious concept… I wonder what it is about these 3rd quarter months that triggers it.

And as a postscript… might there be such a thing as an unlearning curation? This gem was on my Tumblr dashboard this morning (hattip Tanmay Vora):

“Creating a ‘learning organization’ is only half the solution. Just as important is creating an ‘unlearning organization’. To create the future, a company must unlearn at least some of its past. We’re all familiar with ‘learning curve’, but what about the ‘forgetting curve’ ”“ the rate at which a company can unlearn those habits that hinder future success?”
~ Dr. C. K. Prahalad

Good Morning Austin by Thomas Hawk, on Flickr

You’ve heard that saying, haven’t you? The one that goes, “it’s the squeaky wheel which gets the grease.” It can be said in a not-too-favorable manner, when we refer to others who are whiners and complainers, or those who are the loud and verbal ones, always seeming to crave more attention than what normally is thought of as reasonable to the rest of us.

How about if we get squeaking to be a good, positive thing ”“ more like squeaky clean and crystal clear. Put any other negative connotations aside, and think about adopting wheel squeaking as one of your new attention-grabbing strategies, intended to bring feel-good stories and better ideas to the light of day, getting them to be better seen and heard. Squeak to share an optimistic outlook. Squeak to improve workplace health. Squeak to improve community health.

You see, “It’s the squeaky wheel which gets the grease” also happens to be true way more often than not: It’s a truism you can be taking better advantage of.

Why? Well-greased wheels are those which get the most immediate results.

Fact is, squeaking gets heard

The recession we are in is turning into what I think of as ‘the R word.’ Yes, it is very real, and very distressing. However people are getting very tired of hearing and talking about it. There is a sentiment which pops up in my telephone conversations and coaching sessions with nearly daily frequency, which goes something like this:

“We keep hearing that things are going to get far worse before they get better; how are we supposed to recession-proof our spirit when all we hear on the news and in the media is more doom and gloom? How will we ever get consumer confidence back when our pessimism consistently turns anyone with an extra dollar to spend into a newly-frugal hoarder? There are silver linings; there is some good news about great things which are happening too; why don’t we hear more about those things?”

I think it’s a valid concern. Overbearing amounts of negative news is a real downer, and I prefer having a more positive expectancy of the future too. My question however, is this: Are you speaking up, and making your voice heard, so those who give us “the news and [what we hear] in the media” hear your ‘squeaking’ and give you some grease?

I have yet to meet anyone who is a great mind reader, even when we think that something is “so totally obvious.” Chances are that what you might think of as obvious isn’t squeaking loudly enough for anyone to notice.

And the grease? It’s attention

I must say that I feel for journalists and news reporters; they are just as busy as the rest of us, doing all they can to keep up —and keep afloat. They are in the unfortunate position of playing defense, responding to the loudest squeaks more than having the time and luxury of doing comprehensive, uncover-every-angle investigative reporting. They are getting their labor dollars trimmed too, and traditional newspapers in particular are wondering if they will have any future at all. They respond to the squeaks they hear with greatest frequency, and most of them right now happen to be R-word negatives.

As a blogger, I can empathize with the frustration that comes from rarely hearing from those in your audience you truly wish would speak up for a change: I get tired of deleting all the comments from spammers and trolls hiding behind pen names, yet I make sure I review them carefully to be sure some valid comment from a concerned reader has not gotten lost in the shuffle. Problem is, shared opinions are much more infrequent, whether in agreement or contrary to mine; there are rarely healthy debates, positive suggestions ”“ or even the request for me to report more positive news.

Said another way, I cannot ‘hear’ what you might be thinking, and are not brave enough to speak up and actually say. And if you don’t give me feedback on what you want me to write about, I do my own thing, assuming that what you might want just isn’t that important to you as my agenda is to me.

Attention is paid so the squeaking stops —or to champion it! Then, attention gets shifted to where new squeaking has cropped up somewhere else. If you don’t ‘squeak’ and let me hear from you, you will not get my attention. I’m guessing that all the other people who deliver the news to you are in the same boat I’m in. Quiet non-responsiveness happens here on the blog, it happens in other media, it happens in your workplace, and it happens around your dinner table at home. I’d bet there are a lot of people who would love to hear you speak up; they’d love to reciprocate, and bounce their ideas off you too.

So start squeaking

If you want different in your world, and getting the ‘different’ doesn’t seem to be in your sphere of influence alone, say so. Get the attention of other influencers you want in your corner. Speak up. Use that voice you have, putting it to good use. Share your positive outlook and tell us about your ideas (I know you have them). Get your positive, good-news squeaks to drown out the negatives which come from all the Bad News Bears.

You can team up, and don’t have to go it alone. As some very savvy person observed, “the caveman who invented the wheel was pretty smart, but the one who put four of them together was brilliant.”

Small squeaks are things like private emails and telephone conversations: Small audience, small result. Bigger squeaks commanding much more attention, are things like blog comments and conversations, letters to the editor, and best of all, getting your workplace to adopt community initiatives that are news-worthy. Bigger audience, bigger result.

And then there is the immensely squeaky new forum called social media. If you’ve read this far you are no stranger to the internet, to blogs, and very likely have heard of programs like LinkedIn and Twitter where you can systematically create your own virtual community of like-minded voices, who share your interests and want the same kind of change that you do. Your voice can become exponential, and globally supported.

So tell me, what exactly are you waiting for? What is holding you back?

Let’s talk about it, and get past any obstacles you perceive. Start squeaking, and let me hear from you.

On Thursday: Bring Hawai‘i to the Workplace by ‘Talking Story’

~ Originally published on Say “Alaka‘i” ~
Want different? Be a Squeaky Wheel.