Be the Best Communicator

by Rosa Say for Say “Alaka‘i” on March 4, 2010

My favorite coaching assignment for Alaka‘i Managers (second to the Daily Five Minutes, and much easier to learn) is this one, reserved for the last 15 minutes of their workday.

  1. Answer this question: Who is waiting to hear from me?
  2. Make that call, preferably in person or on the phone. Give them whatever update you have.

Cultivate this simple two-step as a daily workplace habit, and I guarantee you you’ll be known as the best communicator people know.

We managers don’t share information half as much as we should, and seemingly small habits like this one make a BIG difference.

The Great Escape? Subtitle: Hiding from the customers! by Practical Owl on Flickr

Try it, and see what happens to your reputation as an Alaka‘i Manager.

A related post: Improve your Reputation with 1 List

{ 2 comments… read them below or add one }

Ulla Hennig March 4, 2010 at 8:05 am

Thanks for this blog post, Rosa! I think many people don’t know how important that kind of communication is. I experienced situations myself when I felt excluded because I got a task to do but had the impression that I did not know important things which were connected to doing that task.
I myself prefer to communicate – even if there is sometimes a call which is not absolutely necessary.
.-= Ulla ´s last blog ..Tumblr ”“ and how I use it =-.

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Rosa Say March 4, 2010 at 12:41 pm

I agree Ulla. We make so many assumptions with each other when we shouldn’t, and over-communicating is such a small, small risk to take when there are way bigger downsides to not communicating, just as you’ve shared.

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