Reinventions at Work and in Business: a Ho‘ohana Community Forum

Are you ready to get inspired by a brand new world of work?

Are you up for the challenge of shaking business people out of their comfort zones in the status quo?

Are you one to be involved, engaged, and part of the action?

Well, you’ve arrived at precisely the right place! Welcome to Reinventions at Work and in Business: our Ho‘ohana Community Forum for May, 2006

We have more than doubled last year’s reinvention forum: In what follows, 14 authors from our Ho‘ohana Community share (19…oops) 20 of their ideas with you in the hope you will be energized, enthusiastic and eager to help us reinvent the workplace for the better.

Work can rock the world and make our hearts sing; it can be the stuff we feel our legacies are made of, and it can make a significant difference for our families and in our communities.

As I put this together, I looked back to when we did this for the first time 14 months ago; our objectives have not changed, and we share the same mission of proactively chosen change initiated by a community which is Lōkahi: unified and in harmony. If anything our commitment to each other and to our vision has gotten stronger, and the ranks of our community leadership continually grows larger. Today I bring you the same message I printed here over a year ago:

I encourage you to lead as these business leaders have done. Make the decision to be a catalyst today: don’t leave it for “the other guy” —Reinvention is something you can make happen. Get inspired. Be proactive and be optimistic. We are.

You will find links to articles which tackle robotic customer service, compensation structures, job descriptions and conventional roles, traditional corporate departments, organizational charts, the way we use brainstorming, Stephen Covey’s Circle of Influence, and even the Marine Corps! There is one which urges us to reinvent our attitude about the sharing of knowledge, another which cheers on customer evangelists, and one which challenges the limits of our imagination. We are invited to shatter resistance and reinvent ourselves even when it seems impossible.

Let’s begin. Near the beginning of our list, please welcome the two newest contributors to our HC Forums, Karen Wallace of The Clearing Space, and Greg Balanko-Dickson of Business Performance Coaching. However Top Billing today goes to someone celebrating his birthday…

Reinventions at Work and in Business:

From Kevin Eikenberry of Kevin’s Blog: Reinventing Brainstorming at Work.

Brainstorming – the creation of new or possible ideas – is a critical part of any problem solving or creative progress. We all know it. We know that we must have ideas in order find solutions to problems. We even know that the more ideas we find, the better chance we’ll have of creating the best possible solution.

Yet our brainstorming processes fall woefully short. Read Kevin’s full article…

Hau‘oli la hanau Kevin! Happy Birthday :-)

From Karen Wallace of The Clearing Space: In search of a job spec that inspires!

What does redefining job specs mean for those on the other side of the fence?   For those seeking to move into a job and an organisation where their talents will be not only recognised, but given free reign to really soar.   What we want is a manifesto to make for ourselves a job that we absolutely love.   And in that making, we succeed not only for ourselves but for the entire organisation. Read Karen’s full article…

5/29 Update: Karen expanded on her article here:
Reinventing your job specification

From Greg Balanko-Dickson of Business Performance Coaching: Relationship 2.0: Reinventing Business, Making the Transition from Advertiser to Facilitator.

We have been brainwashed into being ‘takers’ and not givers i.e. consumers. Taking what we want because we think we want it, perhaps we have become a primitive race of ‘takers’ that consume without thinking about the consequences of our actions. Nature does not work like that. When something dies it gives back to another species whether it be food, fuel – there is always an exchange of ‘value’. Where is the value in consumerism other than a transfer of wealth? There is a better way. Read Greg’s full article…

From John Richardson of Success Begins Today: Employee Evangelism.

Employee Evangelism asks the question… Are there employees that are so thrilled with their job and the experience of working at their company that they become outspoken evangelists, telling everyone they meet how great it is to work at XYZ company?

Based on the subject of customer evangelism by Ben McConnell and Jackie Huba, the same topic is taken inside the workplace and focused on employees. From Rosa’s Daily Five Minutes to vision and passion, the post explores a simple concept. Creating employees that enjoy their jobs! Read John’s full article…

From Adrian Savage of The Coyote Within: Coyote and the Jackalope.

A wonderful story about a personal reinvention. It starts thus;

“When Badger told Coyote he’d just seen a Jackalope, Coyote laughed. Now Badger doesn’t have what you would call a sunny disposition, so Coyote’s skepticism made him mad.”

Read Adrian’s full story…

From Carmine Coyote of Slow Leadership: How to Kill Creativity.

Most organizations claim they value creative, innovative people; yet many operate in ways guaranteed to limit, block or destroy whatever creativity their people have. The culprit is the fashionable, hard-driving, “results are all that matters” style of leadership. Here’s how—and why—it happens. Read Carmine’s full article…

From EM Sky of Mind Unbound Blog: Robots R Us: A Crisis in Customer Service.

The biggest thing I try to teach customer service departments everywhere is that people are emotional creatures. It’s one thing to be professionally friendly. Using slang terms, complaining about co-workers, grumbling about the job – all these and more are good reasons to teach your customer service reps to be “professional.” But “professional” doesn’t mean “cold” or “unfriendly.” It means things like “intelligent,” “polished,” and “polite,” but it doesn’t mean “inhuman.” Read EM’s full article…

From Lisa Haneberg of 2 Weeks 2 a Breakthrough: Manifesting Possibility.

What gets in your way of manifesting the life you seek? While you manifest possibilities every day, you may not be generating the reality that will best serve your goals. The barrier that seems to affect a lot of people is an unwillingness and inability to recognize the full range of possibilities available to them. They give up too early or believe that because one option was removed, there is nothing more they can do to reach their goals. There are possibilities that you have not considered and that would allow you to spend more time on activities that enrich and enliven your life. Read Lisa’s full article…

From Tim Milburn of The Most Valuable 10% Of Your Job Description

I believe a healthy job description should include something that says:
We believe that you will be of greater value to our company, our community, and our world when you invest at least 10% of your time developing your strengths, your talent, and your inner creativity.   Therefore, you must spend 4-6 hours every week working through your personalized growth plan and developing your core skills.   Failure to do so will only limit your potential and the potential of our organization. Read Tim’s full article…

Another from Tim: Meeting Planner | Organizer | Worksheet.

With the post just above, Tim has a great graphic you should grab. In this one, he shares a pdf download of a terrific tool he developed for his Student Leaders to reinvent the approach they take with the meetings they plan, facilitate and attend. It’s an exceptional planner for all of us: Read Tim’s full explanation…

From Dwayne Melancon of Genuine Curiosity: The Resistance.

From time to time, each of us experiences overwhelming, daunting, or frightening tasks. You know the kind – you don’t even know where to begin. Last year, I read a book (The War of Art) that talked about a “force” that it called “The Resistance” which describes this phenomenon perfectly.

Sometimes, it’s tough to get started because you have no clue what to do, or how to do it. So how do you overcome The Resistance? The first step is always the hardest – because that is where you must overcome the momentum of the easiest choice – doing nothing. As tempting as it is to procrastinate, most of the time these daunting tasks don’t just go away. Read Dwayne’s full article…

From Phil Gerbyshak of Make it Great!: Want to be a great place to work?

A great place to work is not about “what I get” but rather “what I give.” My company has been recognized as a GPW for the past 3 years. We give as much as we can; to the community, to our customers, to each other. We give our love, our blood, our sweat, our tears, because we WANT to, not because we HAVE to. Read Phil’s full article…

Another from Phil: Why do young leaders leave organizations?

Don’t be afraid to take risks, and reward those who fail. Too often, we see younger employees afraid to “take the shot” for fear of screwing up and costing the company money. Set aside money in the budget for some (not a ton) of calculated risk taking, and encourage managers to spend it. REWARD managers who spend it would be even better, especially if the 1 failure leads to 1 HUGE idea. Read Phil’s full article…

From Dave Rothacker of Rothacker Reviews: Vaporizing Limitations.

As you walk upon this Earth each day, you have the power to vaporize limitations from those you come in contact with, to vaporize limitations anchored within your mind and to vaporize limitations of that which could be.   Imagine that. Read Dave’s full article…

From Wayne Hurlbert of Blog Business World: Information sharing: Don’t hoard your knowledge.

When I was young, it was very common for people to hoard every scrap and morsel of knowledge like pennies for a rainy day. Even how to ideas for crafts like quilting or tricks of the trade for home building projects were off limits to the uninitiated. If you didn’t know it, no one was about to teach anything to you. As a result of that experience, I vowed to share information with others as often as possible. Read Wayne’s full article…

From Steve Sherlock of Passion for the Good Customer Experience: Circle Recognition.

Reinvention simply is redoing an invention. Invention begins with “I”. Recognizing the position of the self is the first step to effecting any change. The self in the circle of life and recognizing the spheres of influence.

“The center circle, Ownership, recognizes that there are things that once we start them, they are ours. We can ask for help but the responsibility for them is purely ours. Making your marriage work, raising your children, paying your taxes, finding meaningful and satisfying work… no one else has this responsibility but you.” Read Steve’s full article…

And a few from me:

A Reinvention Revolution; 3 Sacred Cows to Start With:

I’ve become increasingly bothered by business people in my corner of the world settling for good enough that definitely is not good enough. It’s particularly annoying in regard to workforce discussions, with wannabe entrepreneurs and business owners complaining about labor and talent shortages, aging boomers and other workforce demographics making things tough on them and their prospects. The “oh woe is me” whining is driving me crazy. Read the full article…

The Reinvention of Human Resources:
Stop being the employee’s advocate, and give that job completely to the managers who supervise them. Forge a brand new partnership and become the manager’s advocate instead, mentoring, coaching, and supporting those managers and emerging leaders to be the EVERYTHING they should be to the people they work with. Coach them to treat their employees as business partners and nothing less. Understand that clearly, the barriers to increased workplace productivity are largely management issues. Read the full article…

Got a job to fill? Tell it like it is:

We are in a time where the traditional ways we look at job structure is absolutely begging for reinvention; as workforce demographics surely shift, businesses everywhere are bracing for inevitable labor shortages. The thing is, just bracing for them doesn’t cut it. Chances are most of the job descriptions you are using are hopelessly out of date, and they don’t begin to paint an accurate picture of the job vacancies you should be filling. Read the full article…

Great Project to consider: A Compensation Overhaul:

In our Jumpstart program this month, I had someone ask me via an email conversation what one project I would tackle if I was still at my previous corporate job. With that as my context (I was VP of Operations at a residential resort community in Hawai‘i) I was able to answer instantly: Compensation structures tied to job classification reinventions.

In my opinion, leaders either are not brave enough to tackle this (primarily because of perceived union objections or labor law obstacles), are too greedy to do so (why pay more when you don’t have to? Shortsighted indeed), or simply are blind to the possibilities. Read the full article…

Now where will you start? Do you have an idea of your own to share? Comments and trackbacks are open and waiting for you! Reinvent and tell us about it; the community is waiting to cheer you on and support you.

For our past Ho‘ohana Community Forums, visit the Forum Archives.
From last year: The Reinvention of the Business Community.

Find out more about the Ho‘ohana Community and how you can join us here:
About the Ho‘ohana Community.


  1. says

    Wow, I sure have a LOT of reading to do this month. Thanks for putting this together Rosa. Lots of amazing authors with great articles here. I can’t wait to dive into them all soon!

  2. says

    Break the Status Quo! Reinventions to Transform Your Work and Business

    Tired of the same old, same old? Today could be a unique day in history if you implement just one of the 14 ideas at Rosa Says Talking Story Reinventions at Work and in Business: a Ho‘ohana Community Forum.
    I have to disclose that I was asked…

  3. says

    Hi Rosa, thanks for helping us re-invent ourselves. There is a lot of substance here which should make some great reading over the holiday weekend.
    BTW..I enjoyed your postcard from Washington D.C. and it sounds like it was a great bloggers “meetup” with you, Phil, and Stacy.
    Keep up the great work…

  4. says

    Ho‘ohana Community Forums: The Archives

    At one time we called our Ho‘ohana Community Forums Lōkahi. Today we use the English word Forum, for we have such a global community, and the English language is so much more familiar to the newcomer than is Hawaiian. However,

  5. says


    If you’re looking to reinvent yourself, Rosa’s got a great round-up that is sure to help. Check out Reinventions at Work and in Business: the Ho’ohana Community Forum for this month. As you may know, Rosa is a tremendous connector

  6. says

    Reinventions at Work – some inspiration

    I am so excited, and totally honoured to find that Rosa Say has utilised my last post In Search of a Job Spec that Inspires in her Reinventions at Work and in Business: A Ho’ohana Community Forum. Actually, I am

  7. says

    What a great idea you have cultivated here and it is groups like this that do generate change through the fine alternatives offered here! For my part…I offer tips daily that show how the brain works in doable ways that renew business… and while these brain based practices negate the traditional approaches to many projects — they add innovative practices that will help people to compete and collaborate at the cutting edges. We know lots about the brain this month that we did not know last month. That means change at its best when the tips come in practical terms and doable practices that benefit workers and organizations…. Great ideas here , and thanks for the opportunity to add my two bits to your good suggestions.

  8. says

    law firm reinvention: nurturing the partner-associate business relationship

    Ive previously discussed the importance of inspiring law firm associates to become law firm evangelists. Ive also suggested that this transformation can be accomplished in part via employee engagement initiatives like mentoringand c…

  9. says

    Reinvention: It’s something you can do

    Fourteen months after the first one, I tried to put together a Reinvention Forum with the Ho‘ohana Community of my Talking Story blog (which by the way, is a virtual community you are warmly welcomed to join into).
    I’ll be frank: I had my doubts…

  10. says

    Reinventions At Work In Business – A Talking Story Forum

    Rosa Say has pulled the troops together to submit some of the finest reinvention and redefinition ideas in the workplace today (link here). This is the second go around with this forum and Talking Story has doubled the contributions. Rosa

  11. says

    Kudos on assembling such a great collection of ideas! A lot of good mind-food on reinvention to chew and digest over lunch today.
    Always ask: If it isn’t broke, then how can it be improved?

  12. says

    Mahalo nui everyone for your comments and trackbacks continuing the conversation and energy – and a warm welcome to our ‘Ohana Ellen.
    I love what these forums do for our Ho‘ohana Community; they celebrate the unique capacity we have as human beings to think and learn in each other’s company, allowing the celebration of our ideas, no matter how small or simple they may seem, to bring us together in aloha.
    I do believe the Reinvention message itself is important – that we can all do it, and that we need to for a bounty of all-good reasons – however what the process itself engenders when done within this learning community is pretty magical too.