Rosemary writes these stories about snippets of her life as a manager that simply blow me away. She did it again yesterday. (This was the last time.)
Business can be thought of as pretty cold, but businesses don’t have to be. The people in them can warm them up.
You never know when a customer, or a neighbor like Mr. Fiorucci, will start to be a person who thinks of your business, and the people in it, as part of their life. Just one more reason why malama (caring and empathy) and aloha belong in every business, and every workplace.